This website (calicutglobstars.in, “the Site”) is operated by EKK Infrastructure Limited (“Calicut Globstars”, “we”, “us”, “our”), registered at 2nd Floor, E 9, E 10, Municipal Vegetable Market Building, Aluva-Munnar Road, Perumbavoor, Ernakulam, Kerala, India. This Privacy Policy explains what information we collect when you use the Site, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
1. Information We Collect
We collect information in the following categories, depending on how you interact with the Site:
- Identity data — name and, where you choose to provide it, photograph (e.g. contact or newsletter forms).
- Contact data — email address, and any other details you submit through our contact or newsletter forms.
- Ticketing data — if you purchase match tickets or memberships, billing details and payment confirmation are processed by our ticketing/payment partner; we do not store full card numbers on our own servers.
- Technical data — IP address, browser type, device type, and general location inferred from your connection.
- Usage data — pages visited, time spent, referring page, and general interaction patterns, collected via standard web analytics.
2. How We Use Your Information
- To respond to enquiries submitted through the contact form.
- To send newsletter updates to subscribers who opt in (you can unsubscribe at any time).
- To process ticket or membership purchases and related support requests.
- To understand how the Site is used, so we can improve it.
- To detect and prevent abuse, fraud, or misuse of our forms and services.
- To comply with applicable legal obligations.
3. Cookies
The Site uses a limited number of cookies for core functionality and, where enabled, analytics. See our Cookie Policy for full details on what we use and how to control them.
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers who help us run the Site (e.g. hosting, email delivery, analytics, payment/ticketing processors), each bound by confidentiality and data-protection obligations. We may also disclose information where required by law, or to protect the rights, property, or safety of Calicut Globstars, our fans, or others.
5. Data Retention & Security
We retain personal information only as long as necessary for the purposes described above, or as required by law. We apply reasonable technical and organisational measures (encrypted transport, access controls, rate limiting on public forms) to protect your data, but no method of transmission or storage is completely secure.
6. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may withdraw consent to marketing communications at any time. To exercise these rights, contact us using the details below — we may need to verify your identity before acting on a request.
7. Children's Privacy
The Site is not directed at children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.
9. Contact Us
Questions about this policy or your data can be sent to calicutglobstars@gmail.com or by post to EKK Infrastructure Limited, 2nd Floor, E 9, E 10, Municipal Vegetable Market Building, Aluva-Munnar Road, Perumbavoor, Ernakulam, Kerala, India.